Security & Architecture

One agent. One environment. Connect with confidence.

Run eyeOT on-premises or in the cloud. One agent connects supported infrastructure and physical security systems through a centralized connection point, helping your team monitor and manage the environment without requiring every device to connect independently to the platform.

eyeOT connection architecture: cameras, access control, network, servers and VMS connecting through the eyeOT agent over a secure connection to the eyeOT platform
SOC 2 Type IIIndependent assurance
Cloud or on-premisesChoose the deployment model that fits
Single outbound accessCentralize connectivity through one path
24/7 SOC monitoringAround-the-clock oversight

How eyeOT Connects

One agent. One backup agent.

eyeOT creates a centralized connection point between the systems you already operate and the platform. Supported devices stay inside the environment while the eyeOT Agent provides the path to eyeOT.

eyeOT connection architecture: network, servers, cameras, access control, VMS and edge infrastructure connect locally to a primary eyeOT Agent and backup agent, which reach the eyeOT platform through a single outbound connection
01
Use existing systemsStart with the infrastructure and physical security systems already deployed.
02
Centralize the connectionSupported systems connect through the eyeOT Agent instead of each needing an independent path to the platform.
03
Reduce firewall complexityProxy support routes outbound connectivity through a centralized location, helping reduce the number of individual Internet connections.
04
Maintain high availabilityA backup agent supports continuity when the primary agent or connection path is unavailable.

1K+

devices onboarded in under a minute.

Once the agent is connected, discovery can bring large environments into eyeOT without device by device setup.

Built for real environments

Built around your architecture.

eyeOT is designed to fit the environment you already operate. Choose the deployment model, connectivity approach and availability requirements that make sense for your network and physical security systems.

Single outbound access

Centralize platform connectivity through the eyeOT Agent rather than requiring supported devices to establish their own connection to eyeOT.

Cloud or on-premises

Run eyeOT in the cloud or deploy it inside your own network based on the operating and architecture requirements of the environment.

High availability

Use a backup agent to support monitoring continuity if the primary agent or connection path becomes unavailable.

Multi site. Multi tenant.

Manage complex environments across locations and customers from one operational platform while keeping each environment organized.

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Designed around the environment you already operate.

eyeOT does not start with a rip and replace architecture. Deployment can be reviewed against your network, sites, connected systems and connectivity requirements before rollout.

Access controls

Decide who can see and do what.

Control how people sign in, what they can see and which remote tools they can open, across every site and customer.

Single sign-on

Sign in to eyeOT through your identity provider, so access follows your existing accounts and offboarding.

Per-user remote-access limits

Choose which remote-access tools, such as RDP, SSH, Telnet and web sessions, each user is allowed to open.

View-only access

Give stakeholders and customers a view of their environment without the ability to change settings or run actions.

SOC 2 Type II tested and attested by Prescient Assurance

Independent Assurance

SOC 2 Type II

eyeOT has completed a SOC 2 Type II examination, providing independently evaluated controls that enterprise teams, integrators and managed service providers can include in their vendor and security review.

Independent examinationControls are evaluated by an independent service auditor over the reporting period.
Built for vendor reviewUse the available report as part of your organization or customer's evaluation process.
Request the SOC 2 report

Security Review

Give your technical team what they need.

Security, IT, OT and procurement teams can review the architecture, connectivity and deployment requirements that apply to their environment before rollout.

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Architecture and connectivity

Review agent deployment, outbound connectivity, proxy requirements and cloud or on-premises architecture.

Data and access

Review data flows, credentials, access requirements and connected system considerations for the capabilities you plan to use.

Availability and failover

Walk through primary and backup agent requirements, failover and monitoring continuity for your environment.

Vendor assurance

Request SOC 2 Type II documentation and bring the vendor security questionnaire your organization or customer requires.

FAQ

Common questions. Clear answers.

Does every device need its own connection to eyeOT?

No. The eyeOT Agent provides the centralized connection point between supported systems in the environment and the eyeOT platform, so connected devices do not each need an independent connection to eyeOT.

Can eyeOT run on-premises or in the cloud?

Yes. eyeOT supports cloud and on-premises deployment models. Your team can choose the approach that fits the network, operating and security requirements of the environment.

How does eyeOT reduce firewall complexity?

The eyeOT Agent creates a centralized connection point for supported systems. Proxy support routes outbound connectivity through a centralized location, helping reduce the need for individual devices to connect externally.

What happens if the primary eyeOT Agent becomes unavailable?

eyeOT supports a backup agent for high availability. The backup agent is designed to help maintain monitoring continuity when the primary agent or connection path becomes unavailable. Deployment and failover requirements can be reviewed before rollout.

Can eyeOT support multi site and multi tenant environments?

Yes. eyeOT is designed for multi site and multi tenant operations, allowing teams and managed service providers to organize and manage connected environments from one platform.

What systems can eyeOT work with?

eyeOT works across connected infrastructure and physical security environments, including supported network devices, servers, cameras, VMS, access control and edge infrastructure. Coverage depends on the systems and integrations in the environment.

How are data, credentials and access requirements handled?

Requirements vary by capability, integration and deployment model. eyeOT can review the applicable data flows, credential requirements, access needs and remote management considerations with your technical team before deployment.

Can our security team review eyeOT before deployment?

Yes. eyeOT can support a technical and vendor security review, provide available SOC 2 Type II documentation and work through your organization or customer security questionnaire.

Ready when your team is

Let’s make it easier.

Bring your architecture, connectivity or vendor security questions to our team and evaluate eyeOT against the environment you actually operate.

Get a Custom Demo