For Security Integrators
Design systems faster, then monitor, diagnose and manage everything you install from one place. Fewer truck rolls. More recurring service revenue.
Built for security integrators
Monitor customer systems, diagnose issues remotely, extend equipment life and create recurring service opportunities.
01 · Reduce service cost and risk
Monitor cameras, recording systems, access control, network equipment and other connected devices from one place. Find problems before they become a larger service, operational or liability issue.
02 · Know more before you dispatch
Trace problems across cameras, switches, servers, VMS applications and the network path before dispatch. Take remote action when you can, then send a technician with better information when you cannot.
03 · Know when video is not usable
ImageAssure checks for blurred, blocked, dirty, out of focus or misaligned camera views that a normal online check will miss.
04 · Prioritize hardware refresh
See how aging equipment is actually performing so you can help customers repair what makes sense, extend the life of serviceable equipment and prioritize replacement where it is needed.
05 · Build recurring service
Add monitoring, ImageAssure and remote management to maintenance and managed service agreements across new and existing customer systems.
06 · Connect design to operations
From the initial installation to future additions and upgrades, manage each job within the same project. Keep devices, assignments, tasks and installation records organized as the site evolves.
Design faster, monitor and manage customer systems, reduce unnecessary truck rolls, protect margin and create recurring service.
The business impact
Turn the operational gains above into a stronger service business.
Find the cause before dispatch and spend less time troubleshooting without context.
Add monitoring, ImageAssure and remote management to the service agreements you already sell.
One multi-tenant, multi-site platform for every customer system you support.
Give customers proactive monitoring, remote fixes and documentation that stays current.
Customer story
Justin Cotter is on the engineering team at Clear Cloud, a security integrator that designs and installs camera systems and the networks they run on.
Anytime we’re proposing anything, it’s a default to put eyeOT into it. We’re spec’ing it in on the front end because that just makes everybody’s life easier.
Justin CotterDirector of Professional Services at Clear Cloud Solutions Inc.
Works with the systems you already support
Check the VMS, access control, network and infrastructure already in the customer environment, plus cloud or on prem deployment.
Physical Security Integrator FAQs
eyeOT planner keeps the project design, device details, drawings, coverage, cable paths, BOM and labor context together before installation. That project context can carry into eyeOT for ongoing monitoring and management, helping the team keep documentation aligned with the live environment as the system changes.
eyeOT sits alongside the systems your team already supports. It helps detect issues, investigate with more context, take supported remote actions where appropriate and improve the information available before dispatch. Use the Integrations page to review supported alerting, ticketing and service desk connections for your current workflow.
Supported actions include port bounce, service restart, RDP, SSH and saved scripts. The available action depends on the device, system and customer environment. Physical problems still require field service.
No. eyeOT works alongside the systems already in the environment and adds monitoring and management across cameras, access control, VMS applications, servers, switches, radios and supporting network infrastructure.
Yes. eyeOT is built for multi tenant, multi site operations so an integrator can use it across multiple customer environments as part of a maintenance or managed service offering. The exact commercial packaging and service scope are set through your eyeOT partner agreement.
Yes. eyeOT supports multi tenant and multi site operations so integrators can manage multiple customer environments from one operational view.
ImageAssure checks the image itself and can flag degraded views such as blur, blockage or haze even when the camera is still online.
Planner is designed to keep project information connected through handoff so the operations team starts with cleaner customer and project context. The exact handoff fields and workflow should be reviewed in the Planner and Platform product details.
eyeOT is designed to work across mixed physical security and infrastructure environments. Compatibility depends on the platform and device, so the Integrations and Supported Devices pages are the best place to validate fit.
See how eyeOT can help you monitor customer systems, troubleshoot remotely, reduce service cost and build recurring service.
