A door controller drops offline overnight.
You hear about it from the first person who can’t badge in.
Physical Security Operations
Proactively manage your entire physical security system.
Doors, intercoms, video, power, network and servers run as one system. eyeOT shows you what you have, how it connects and what needs attention, then lets your team fix it remotely.
Cloud or on-premDeployment flexibility
SOC 2 Type IIIndependently audited controls
2026 SIA NPS Award WinnerRecognized at ISC West
Multi-tenant & multi-siteOne operational view
The problem
Most security systems are managed by complaint.
The team hears about a problem only after it’s been reported, and by then a technician usually has to go on site to figure out what happened.
One switch fails. Twelve devices go dark.
Twelve tickets open, and nobody can see they share a cause.
The camera is online. The image is black.
Nobody knows until the footage is needed.
Policy says 30 days at 4MP. Cameras keep 14 at 2MP.
Nobody notices the gap until an audit or an investigation.
What we cover
See what eyeOT manages across the security system.
Click any part of the system to see what eyeOT does with it today and which platforms it works with.
Video & VMS
eyeOT connects to your VMS to discover cameras and check that video is actually being recorded, kept and usable.
- Discover cameras through the VMS, or connect directly over RTSP or ONVIF when there’s no VMS
- Alert when a camera that should be recording stops
- Check recorded video against your retention policy
- ImageAssure flags no usable image, blur, a moved or blocked view, dirt and timestamp drift
- Tell ImageAssure what to ignore in plain language, like a plant or a parked truck
- Reboot supported cameras (Axis, Hanwha Vision), or power-cycle any PoE camera from its switch port
Integrations include
Door controllers & panels
eyeOT treats every IP-connected controller and panel as part of the system, so an offline door is caught before someone reports it.
- Alert the moment a controller or panel stops responding
- See the switch port and power supply it depends on
- Power-cycle PoE controllers remotely by bouncing their switch port
- Group it with the cameras and intercoms on the same switch into one incident
- Monitor Life Safety Power supplies in depth: boards, fans and AC input
Integrations include
Any IP-connected controller or panelIntercoms
A dead gate or lobby intercom is caught by eyeOT, not by a visitor.
- Alert when an intercom stops responding
- See which switch, port and power it shares with nearby doors and cameras
- Power-cycle PoE intercoms remotely from their switch port
- Track it by site, building and entrance alongside everything else
Integrations include
Any IP-connected intercom
Switches & PoE
The switch is where most security outages start. eyeOT maps every port and what’s plugged into it.
- Build a live topology from switch to port to device using CDP, LLDP and MAC tables
- Add unmanaged switches to the map so hidden hops don’t hide problems
- See when one uplink takes out a dozen devices, as one incident
- Bounce a port or reboot a supported switch remotely
- Back up configurations for supported network devices
Integrations include
Cisco MerakiMikroTikAny SNMP-capable switch is covered at network level.
Wireless links
Point-to-point and point-to-multipoint radios carry cameras and doors to parking lots, gates and remote buildings. eyeOT watches the link itself.
- Link health and signal quality, including RSSI, SNR and modulation
- Radio details such as frequency, channel and connected radios
- See every camera, door and intercom that depends on a link
- Open a radio’s web interface remotely, without a site visit
Integrations include
SikluMikroTikRecorders & servers
A failed recorder drive rarely shows up in the VMS. eyeOT reads it from the server itself.
- Drive and hardware health from the server’s BMC
- CPU, memory, storage, services and processes on Windows and Linux
- Virtual machines on VMware vSphere
- Restart services, power-cycle VMs, connect over RDP or SSH and run saved scripts
Integrations include
BMC
How it works
One platform for the full security lifecycle, from the first device to the next upgrade.
01 / See it
Every device, every site.
eyeOT discovers what’s on the network and in your VMS, and organizes it by site, building and entrance.
02 / Understand it
What connects to what.
See the switch port, power and server behind every device, and what else goes down if one fails.
03 / Run it
Fix it remotely.
Related alerts become one incident. Bounce a port, restart a service or connect over RDP or SSH, and the ConnectWise ticket follows the incident.
04 / Maintain it
Know what needs maintenance or replacement.
Track firmware versions, configuration backups for supported network devices and vendor end-of-life dates, so you can plan replacements from live data.
05 / Automate it
Automate routine tasks.
Schedule reboots and saved scripts. Set rules that run an action and open a ticket when a condition is met.
06 / Connect it
From design to day-to-day operations.
Projects designed in eyeOT planner carry their requirements, plans, device details and customer context straight into eyeOT operations, so nothing is re-entered at handoff and service teams start with the full picture.
See how eyeOT gets you from alert to action.
We’ll walk through a camera image problem, a recording failure or a switch outage, showing how eyeOT identifies what’s affected, finds the cause and helps your team respond.
One incident, start to finish
A camera got bumped. eyeOT caught it before the break-in.
- Camera knocked out of positionThe camera stays online and recording, but now points at a wall. Nothing in the VMS looks wrong.
- ImageAssure flags iteyeOT detects the view has moved and opens an incident with a before-and-after snapshot.
- Technician restores the viewThe camera is re-aimed and ImageAssure confirms the image is usable again.
- The event is on videoA vehicle break-in happens that night. The camera captures it, and the footage is ready for investigators.
See how this would play out on your sites.
Get a Custom DemoCustomer proof
More than up or down. Every system, in one view.
“
What impresses me about eyeOT is it’s not just up/down status. It goes into image quality, and it’s not just cameras. It’s door controllers. It’s your storage... It has it all.
McKay BinghamGeneral Manager, Las Vegas
Stone Security
Stone Security
Who it’s for
See how physical security operations works for you.
Same platform. Different jobs.
FAQ
Straight answers for physical security ops before the demo.
Is eyeOT just a monitoring tool?
No. eyeOT discovers your devices, maps how they connect, groups alerts into incidents and lets authorized technicians fix problems remotely with port bounces, service restarts, RDP, SSH and saved scripts. eyeOT can also run saved scripts and scheduled tasks on supported systems when configured.
What does eyeOT integrate with?
eyeOT has deep integrations with video management systems such as Milestone, Avigilon, Hanwha Vision, Axis and OpenEye; network equipment such as Cisco, MikroTik, Ubiquiti and Siklu; server hardware through Dell iDRAC, HPE iLO and Redfish; Life Safety Power supplies; and ConnectWise PSA. Anything else on your network is covered at network level. See Integrations for the current list.
Does eyeOT integrate with our access control system?
Not yet at the software level. Today eyeOT monitors door controllers and panels as network devices: it tells you when one goes offline, shows the switch port and power it depends on, and lets a technician power-cycle PoE controllers remotely. We’re evaluating deeper access control integrations and prioritize them by customer demand.
Can eyeOT see door or reader status?
Not today. eyeOT sees the controller or panel on the network, not the readers and locks connected behind it.
Can eyeOT tell when a camera is online but the image is unusable?
Yes. ImageAssure flags no usable image, blur, a moved camera, an obstructed view, dirt and timestamp drift, even when the camera shows green in the VMS. eyeOT also alerts when a camera stops recording or retention falls below policy.
Won’t this flood us with alerts?
No. eyeOT groups related alerts into one incident, so a failed switch is one problem, not a separate alert for every door, camera and intercom behind it.
What can technicians do remotely?
Bounce ports on supported switches, reboot supported cameras, restart services, power-cycle virtual machines, connect over RDP, SSH or web, and run saved scripts. Authorized users can run these actions directly. eyeOT can also run saved scripts and scheduled tasks on supported systems when configured. The agent connects outbound, so there are no inbound firewall ports to open.
Can eyeOT run on-premises?
Yes. eyeOT is available in the cloud or on-premises, including for sites with no internet access. Ask us which features are available in on-premises deployments.
Does eyeOT replace our VMS or access control software?
No. eyeOT works alongside them and manages the devices, network, power and servers they depend on.
See it on your system
Stop managing by complaint.
Bring one site. We’ll show you every device on it, how it connects and what your team could fix remotely.
Get a Custom Demo